Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 7/26/2025

1. Information We Collect

1.1 Account Information

When you create an account, we collect your email address and display name. We use Clerk for secure authentication, which may also collect additional profile information if you choose to provide it.

1.2 Images and Content

We temporarily process the images you upload for AI conversion. All uploaded images and generated sketches are automatically deleted from our servers within 30 minutes of processing for your privacy and security.

1.3 Usage Information

We collect information about how you use our service, including conversion history, point transactions, and device information to improve our service and ensure security.

1.4 Guest Sessions

For users who choose to use our service without registering, we create temporary guest sessions with device fingerprinting for security purposes. No personal information is collected during guest usage.

2. How We Use Your Information

  • To provide AI image-to-sketch conversion services
  • To manage your account and point balance
  • To process payments and maintain transaction records
  • To improve our AI models and service quality
  • To send important service notifications
  • To prevent fraud and ensure service security
  • To comply with legal obligations

3. Data Storage and Security

3.1 Data Protection

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication via Clerk, and regular security audits.

3.2 Image Processing

Your images are processed using FAL AI's secure infrastructure. Images are transmitted securely and automatically deleted within 30 minutes. We never store your original images permanently.

3.3 Database Security

User accounts and transaction data are stored securely in Supabase with row-level security policies, encrypted backups, and access controls to ensure data integrity and privacy.

4. Third-Party Services

Our Trusted Partners

  • Clerk: Secure user authentication and account management
  • FAL AI: AI image processing and conversion services
  • Supabase: Secure database hosting and user data management
  • Vercel: Secure web hosting and content delivery

All third-party services we use are GDPR-compliant and maintain high security standards. We have data processing agreements with all partners to ensure your information is protected.

5. Your Rights and Choices

5.1 Access and Control

  • View and update your account information
  • Download your conversion history
  • Delete your account and associated data
  • Request data portability

5.2 Data Deletion

You can delete your account at any time through your dashboard. Upon deletion, all your personal data will be permanently removed from our systems within 30 days, except where retention is required by law.

6. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use advertising cookies or tracking pixels. You can control cookie settings through your browser preferences.

7. International Data Transfers

Your data may be processed in different countries where our service providers operate. We ensure all international data transfers comply with applicable privacy laws and include appropriate safeguards.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: support@imagetosketch.app

Response Time: We typically respond within 24 hours

11. Compliance and Certifications

ImageToSketch is committed to maintaining the highest standards of data protection:

  • GDPR compliant for European users
  • CCPA compliant for California residents
  • SOC 2 Type II compliance through our infrastructure partners
  • Regular security audits and penetration testing